1.1. Once an order is confirmed and cooked no cancellations are allowed.
1.2. Unless the order explicitly states otherwise DELIVERY CHARGES always apply.
1.3. DELIVERY CHARGES can be varied (UP or DOWN) from time to time without notice. Night time orders (after Midnight) usually incur a higher charge.
1.4. We will in exceptional cases deliver OUTSIDE OUR NORMAL RADIUS, but food may take a lot longer than usual to arrive and delivery charges will increase accordingly.
1.5. We reserve the right to DEMAND LEGAL PAYMENT for goods once delivered or in case of rejected or fraudulent card payments.
1.6. Promotions are reviewed without notice and may be withdrawn. Promotions may not be abused.
1.7. We strive to cook food to a high standard. In cases where you are less than satisified we will re-deliver a fresh order (which must be paid for in full) subject to manager approval. The original food must be returned. WE WILL NOT RE-COOK FOOD which is found to be of a reasonable standard thereby voiding your right to a fresh order.
1.8. Subject to the DELIVERY/REFUNDS terms, CUSTOMERS must strive to order WITHIN OPENING HOURS, as NO REFUND will be given for a CARD ORDER placed outside OPENING HOURS. Any customer who becomes threatening or abusive may have their account suspended or terminated.
1.9. Our aim is to ensure you receive delicious hot food. If the takeaway you ordered from is closed and/or is refusing to deliver the food we reserve the right to send your order to an alternative takeaway.